Email "etiquette"

Some tips on office/commercial emails etiquette

• Ask yourself if you would CC yourself, easy with the CC’s. It spreads a conversation that the other party may not be ready to share yet.

• BCC, sends a message about you to the person your BCC’ing

• Assume that every email you send will be read aloud in court one day. Be discrete, mind your P’s and Q’s.

• If your message is less than 7 words, put it in the subject line.

• Email signatures should not involve words of wisdom. Not Tony Robbins, Kath and Kim or your favourite line from Arnold or the Rock.

• Unless you need something read immediately, don’t put in exclamation points.

• But if it does need to be conveyed immediately, make a call.

• Don’t ALL CAPS, STOP SHOUTING AT ME.

• small caps isn’t ok, for everything either.

• Don’t play around with the fonts too much, Arial, Calibri, Helvetica are pleasant on the eye.

• Don’t use Verdana.

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